Delete Your Account
You can ask us to delete your YouStudy account and the personal data we hold about you. Please read the warning below before submitting your request.
Before you continue
- Deletion is permanent and cannot be undone.
- You will lose access to your applications, uploaded documents and message history.
- If you have a live application with an institution, deleting your account may affect it. Speak to your adviser first.
- Records we are legally required to keep — principally financial records, and records relating to submitted applications and immigration matters — are retained for the periods set out in our Privacy Policy, and are then deleted.
- Where an application has already been submitted, the institution holds its own copy. You will need to contact them directly to have it erased from their systems.
What happens next
- Your request is submitted to our team for review.
- Your account stays active while we review it.
- We may contact you to verify your identity — this protects you against someone else deleting your account.
- We will tell you the outcome within one month.
Request account deletion
You can also request deletion by emailing support@youstudy.com. Read our Privacy Policy
